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Remote Hands and Eyes

A flexible approach to your remote IT support.

Remote Hands & Eyes Service

Why would you send your valuable staff to the data center to perform tasks that can be handled by QTS staff?

QTS’ Remote Hands and Eyes (RH&E) provides an experienced QTS technician to deploy, maintain and troubleshoot your equipment. This service allows you to maintain your equipment without the time and expense of site visits. 

Some of the tasks included with Remote Hands & Eyes are: 

  • Pushing buttons or toggling switches 
  • Power-cycling a server or soft-booting a server
  • Checking and securing cabling and connections
  • Relaying status of equipment LEDs and display information 
  • Rack and stack equipment
  • Tape Rotation

The QTS Difference

With the data center world evolving rapidly, QTS is committed to providing hardened, redundant infrastructure, flexible, scalable solutions and unceasing service and support.


24x7x365 operational support


Flexible pricing model

No Expiration

Blocks of time that never expire

"We realized that it doesn't make sense for Mansfield Oil to be in the data center business, when experts like QTS build and maintain data centers at a level beyond what we can manage in terms of security, monitoring and technology. With their flawless attention to detail and high availability, QTS was clearly the best data center provider for our complex needs."

Hercu Rabsatt

Director of Infrastructure and Service Management in Business Technology
MansField Oil