Remote Hands & Eyes Service
Why would you send your valuable staff to the data center to perform tasks that can be handled by QTS staff?
QTS’ Remote Hands and Eyes (RH&E) provides an experienced QTS technician to deploy, maintain and troubleshoot your equipment. This service allows you to maintain your equipment without the time and expense of site visits.
Some of the tasks included with Remote Hands & Eyes are:
- Pushing buttons or toggling switches
- Power-cycling a server or soft-booting a server
- Checking and securing cabling and connections
- Relaying status of equipment LEDs and display information
- Rack and stack equipment
- Tape Rotation