Operations Support Center
The QTS Operations Support Center is the central point for all customers. It comprises of expert team leads, engineers and customer support representatives and handles all incident reports, customer inquiries and issues.
The team is dedicated to handling any customer issues in an expedient manner while upholding the utmost in customer satisfaction. QTS Net Promoter Scores (NPS) exceed many of the most well known customer service organizations and compared to similar B2B technology organizations, we outshine them all.
We take pride in our people and our OSC is an excellent example of the premium customer experience that QTS offers.