Sales 877.QTS.DATA|Support 866.239.5000

Operations Support Center

24x7x365 Support

Operations Support Center

The QTS Operations Support Center is the central point for all customers. It comprises of expert team leads, engineers and customer support representatives and  handles all incident reports, customer inquiries and issues. 

The team is dedicated to handling any customer issues in an expedient manner while upholding the utmost in customer satisfaction. QTS Net Promoter Scores (NPS) exceed many of the most well known customer service organizations and compared to similar B2B technology organizations, we outshine them all.

We take pride in our people and our OSC is an excellent example of the premium customer experience that QTS offers.

The QTS Difference

With the data center world evolving rapidly, QTS is committed to providing hardened, redundant infrastructure, flexible, scalable solutions and unceasing service and support.


Customer experience


Industry leading security & compliance

Guaranteed Performance

Performance guaranteed with industry leading SLAs


Real-time tracking and visibility


Product & service platform

"Service was prompt and professional. The technician that repsonded to my case was very cordial, thoughtful and helpful. The overall experience was excellent."

Large Social Media Customer