Operations Support Center
At QTS, we understand the importance of our data centers’ services being available 24x7x365. We know that reliable accessibility to data is a key component of customer satisfaction and loyalty.
Customer Experience
QTS takes great pride in its commitment to its customers, treating them as valued partners. Serving as a trusted partner for the long-term, QTS' internal team works collaboratively with customers to deliver the support and value-added solutions that help customers meet their business goals.
Our Powered by People culture empowers every QTS team member to do what’s right for you, our customer. We back it up with industry-leading NPS scores. Always measurable. Always accountable. Trust is more than a word at QTS.
Net Promoter Score - Rolling 12 Months
89
Our Score
40
National Average
customer Experience
We take great pride in our commitment to our customers, treating you like valued partners and all backed by our industry-leading Net Promoter Score.
Our relationship with QTS has completely enabled us to move to the next-generation, highly available infrastructure, SDN, and leveraging and integrating cloud solutions. QTS is an extension of our team - always available, never had a problem, very responsible. We can completely count on the folks at QTS.
Troy Worman
CSX Transportation
