Employee Spotlight: Brent Bensten, CTO

Name: Brent Bensten

Title: CTO 

Years with QTS: 12.5 years


What is your favorite part of working for QTS?

It’s hard to come up with just one favorite part, but I think I would have to say Culture.  QTS over the years has been able to maintain a people first mentality but still deliver against our goals.  Mixing the two is difficult but I really love how QTS makes it happen in every facet of the business.


How have you transitioned into new positions over the years?

I came to QTS via an acquisition (Carpathia).  So, I would say I have been all over the place.  I was first in the CPO org, then in Product Dev, then in Technology, then in Product and Technology and now, running Technology.  As fluid as it has been, I have always been able to make a difference in each role because I have been surrounded by some of the best and brightest.  I take my job seriously but, I know that it is the people around me that make my job possible.  I have the best team in the industry.


What kind of goals do you and your team have for 2021?

We always have lofty goals.  This year will be no exception.  We will continue to drive at industry leading customer experience, we will push hard to digitize more, we will continue to lead the transformation of the data center industry with our technology platform (SDP) and most importantly, we will try to use all of this to make both the customer and employee experience better every day.


How are you doing things differently as we continue working from home and not being in the office?

The pandemic has been devastating on so many levels.  I say that to preface the fact that for QTS, and our employees who are able to work from home, business has adjusted well.  I personally am working more than ever, but certainly traveling less.  As strange as it feels to not be in an airport as much, I do feel like productivity is very high.  For our employees, we will need to keep working to sure that productivity stays high, error rates stay low and that employees feel connected.  I know for me personally, not seeing my team and my coworkers is really hard.  I miss seeing everyone.


What has been your favorite project to date?

Another one that is hard to pick one.  I guess if you call it a “project” I would have to say SDP.  What we have been able to do with this platform is still in early days, but we are changing an industry and that feels great.  We have a great team, support across the entire business and customers/outsiders who think what we are doing is really interesting.


Who has been your biggest inspiration thus far?

Well, this may sound cheesy but it’s my dad…  I have certainly had many mentors that have taught me tons about things, Jon, Chad, Peter to name a few but I have to say, I get the majority of my inspiration by watching what my dad was able to do and how he did it.  It motivates me every day to do the same for my family.


What are your hobbies outside of work?

Well, I love spending time with my family, watching their sports and growing with them.  I also love technology….  So, I spend a lot of my free time automating things that really don’t need to be automated in my house.  I think by most standards I have a little too much home automation for my own good.  Building or creating in any form gets me excited.