Customer Experience

QTS takes great pride in its commitment to its customers, treating them as valued partners. Serving as a trusted partner for the long-term, QTS' internal team works collaboratively with customers to deliver the support and value-added solutions that help customers meet their business goals.

Our Powered by People culture empowers every QTS team member to do what’s right for you, our customer. We back it up with industry-leading NPS, Customer Satisfaction and Customer Ease scores. Always measurable. Always accountable. Trust is more than a word at QTS.

Operations Support Center

At QTS, we understand the importance of our data centers’ services being available 24x7x365. We know that reliable accessibility to data is a key component of customer satisfaction and loyalty.

Net Promoter Score - 2023 Rolling 12 Months
Our score
National Average

Net Promoter Score

We take great pride in our commitment to our customers, treating you like valued partners and all backed by our industry-leading Net Promoter Score.

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