A Measurable Customer Experience
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QTS is Powered by People
Our Powered by People culture empowers every QTS team member to do what’s right for our customer. We back it up with industry-leading NPS scores. Always measurable. Always accountable. Trust QTS.
The Essence of QTS
A dedicated community of IT professionals who seamlessly work together to satisfy every customer, every time.
01
Meet Our People
There’s a heartbeat behind every solution we provide. A real person with one single goal – to deliver the best customer service in the industry.
02
Operations Support Team
With more than 120,000 requests successfully processed each year, our Operations Support Team delivers the highest NPS scores in the industry.
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Powered by People Customer Service
Our people are why the most innovative companies trust QTS
They inspire the confidence behind every trusted partnership. They exemplify our belief that business is more than numbers, greater than processes, and deeper than dollars. They are the embodiment of faith in each other -- and in something greater.
01
Thought Leaders
Experience. Perspective. Insight. QTS Thought Leaders help our customers stay ahead of IT changes and trends that affect their business now and into the future.
02
The Value of Partners
The partners we work with are every bit as important as the people we employ. They share our commitment to drive our customers’ success and to deliver the best possible satisfaction.
03
Supporting Our Communities
The people at QTS love giving back, whether it’s through time or financial donations.
World class customer service! QTS consistently provides outstanding customer service. From account management to contract negotiations to compliance auditing, QTS is always on-point and responsive.
Director of IT Operations in the Services Industry
Powered by People Means...
Your data center powers your business. At QTS, our people power ours.
Our Best Investment is Our People
We have made significant investments in our overall learning and development strategy and believe our development capability is among the highest in the industry.
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