QTS data centers with employees

Customer Experience

Unprecedented satisfaction that you can actually measure.

Our Powered by People culture empowers every QTS team member to do what’s right for you, our customer. We back it up with industry-leading NPS scores. Always measurable. Always accountable. Trust is more than a word at QTS.

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Industry-leading NET Promoter Scores

QTS is proud to report we achieved an industry-best rolling NPS score of 88, nearly twice that of the closest data center company.

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Operations Support Center

At QTS, we understand the importance of our data centers’ services being available 24x7x365. We know that reliable accessibility to data is a key component of customer satisfaction and loyalty.

Solution Portability

We help you de-risk your IT journey by allowing your spend to shift between our solutions.

Service Delivery Platform

We provide real-time visibility and access to data across all your QTS deployments.

Thought Leadership

Our innovative thinkers are the go-to sources for the latest information, perspectives and trends in the data service industry.

QTS Chicago lobby

Great First Impressions

QTS also achieved an industry-leading NPS score of 95 for its Service Delivery Implementation. This is the compilation of customer rankings of QTS’ speed and effectiveness in the implementation of new services.

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